Welcome to New England Plumbing Supply, your one-stop destination for a comprehensive range of plumbing supplies, exceptional customer service, and unparalleled industry expertise. Our commitment to quality, innovation, and customer satisfaction has made us the preferred choice for plumbing professionals and homeowners alike.
At New England Plumbing Supply, we believe that every plumbing project deserves the best materials and support. That’s why we offer a vast selection of products from leading manufacturers, expert advice, and personalized service to ensure your project’s success.
Product Range
At New England Plumbing Supply, we pride ourselves on offering a comprehensive range of plumbing supplies to meet the diverse needs of our customers. Our extensive inventory encompasses a wide array of categories and subcategories, ensuring that you can find everything you need under one roof.
Our product range includes, but is not limited to, the following:
Pipes and Fittings, New england plumbing supply
- Copper pipes and fittings
- CPVC pipes and fittings
- PEX pipes and fittings
- PVC pipes and fittings
- ABS pipes and fittings
Valves
- Gate valves
- Globe valves
- Check valves
- Ball valves
- Butterfly valves
Fixtures
- Sinks
- Toilets
- Faucets
- Showers
- Bathtubs
Water Heaters
- Gas water heaters
- Electric water heaters
- Tankless water heaters
- Solar water heaters
Tools and Accessories
- Wrenches
- Pliers
- Cutters
- Soldering equipment
- Safety gear
Unique and Specialized Products
In addition to our standard product offerings, we also carry a range of unique and specialized products to meet the needs of our discerning customers. These include:
- PEX-AL-PEX pipes
- Uponor ProPEX fittings
- Viega ProPress fittings
- Watts backflow preventers
- Zurn Wilkins pressure reducing valves
Customer Service
At New England Plumbing Supply, we prioritize providing exceptional customer support to ensure your satisfaction. Our dedicated team is available through multiple channels to assist you with any inquiries or concerns.
We understand the importance of timely responses, which is why we strive to provide prompt and efficient support. Our customer support channels are available during regular business hours, with extended hours for urgent matters.
Phone Support
For immediate assistance, you can reach our knowledgeable customer support team by phone. Our representatives are well-versed in our product offerings and can provide personalized guidance on product selection, order placement, and any technical queries you may have.
Email Support
For detailed inquiries or documentation requests, you can email our customer support team. We aim to respond to all emails within 24 hours, providing thorough and helpful information.
Live Chat Support
For quick and convenient assistance, our live chat feature allows you to connect with a customer support representative in real-time. This option is ideal for urgent inquiries or quick clarifications.
Loyalty Program
We value our loyal customers and offer an exclusive loyalty program to reward their continued patronage. By joining our loyalty program, you can earn points on purchases, which can be redeemed for discounts, free shipping, and exclusive promotions.
Industry Expertise
New England Plumbing Supply boasts a rich history and unparalleled experience in the plumbing industry, spanning decades of unwavering commitment to excellence.
Our team of seasoned professionals possesses a deep understanding of plumbing systems, materials, and best practices, enabling us to provide expert guidance and tailored solutions to meet the diverse needs of our clientele.
Certifications and Awards
- Certified by the American Supply Association (ASA) for adhering to industry standards and ethical practices.
- Recipient of the “Supplier of the Year” award from the Massachusetts Plumbing Contractors Association for exceptional service and product quality.
- Recognized by the National Association of Home Builders (NAHB) for our innovative product offerings and contributions to the construction industry.
Successful Projects and Partnerships
Our expertise is evident in the numerous successful projects we have undertaken, partnering with leading contractors, builders, and property management companies throughout New England.
- Supplied plumbing materials for the construction of the award-winning “Eco-Village” development, showcasing our commitment to sustainable and energy-efficient solutions.
- Collaborated with a renowned architectural firm to design and install custom plumbing systems for a luxury high-rise condominium complex, ensuring optimal functionality and aesthetic appeal.
- Partnered with a major hotel chain to upgrade and modernize the plumbing infrastructure in multiple properties, enhancing guest comfort and operational efficiency.
Online Presence
New England Plumbing Supply has established a robust online presence that caters to the diverse needs of its customers. Their user-friendly website serves as a comprehensive resource for product information, online ordering, and expert advice.
Website Features
- Product Catalog:The website features an extensive online catalog showcasing a wide range of plumbing supplies, fixtures, and equipment. Detailed product descriptions, high-quality images, and technical specifications provide customers with the necessary information to make informed decisions.
- Online Ordering:Customers can conveniently place orders online, 24/7. The secure checkout process ensures a seamless and hassle-free shopping experience.
- FAQs and Support:The website includes a comprehensive FAQ section that addresses common questions and provides helpful tips. Customers can also contact customer service representatives through email, phone, or live chat for personalized assistance.
Social Media Engagement
New England Plumbing Supply actively engages with customers on various social media platforms. They share product updates, industry news, and plumbing tips to foster a sense of community and provide valuable information.
Mobile App and Digital Tools
The company offers a mobile app that provides customers with on-the-go access to product information, order tracking, and technical support. They also have online tools such as a project planner and a water heater selector to assist customers with their plumbing projects.
Last Point: New England Plumbing Supply
Partner with New England Plumbing Supply today and experience the difference. Our dedication to excellence, coupled with our unwavering commitment to customer satisfaction, will make your next plumbing project a seamless and rewarding experience.